service commitment

1.telephone support: by telephone or fax form, will arrange professional and technical personnel to locate the equipment fault, and come up with solutions, and ultimately eliminate the trouble.

2.the site support: the phone can not diagnose the fault, will arrange the engineer to the customer site analysis of the reasons for the development of solutions, and ultimately eliminate the trouble.

3.the time of service: after receiving the telephone repair customers, our company by telephone or fax processing fault response time for 1 - 4 hours, such as telephone or fax does not solve the problem, our company will at the 4 - 24 hours arrangements for professional and technical personnel rushed to the client for troubleshooting.


Service process

Our services

Suzhou Bestcome Machine Co., Ltd. is set research and development of ultrasonic plastic welding field design, manufacture, sales and service as one of the high-tech enterprises. Since its inception the company to implement "people-oriented" concept, the organization has a strong scientific research and development team, with years of accumulated rich experience, combined with international advanced plastic welding technology, according to the market need to continuously develop the core competitiveness of new products.

Bestcome has a strong non-standard mechanical products design, development, production capacity, for the vast number of users on demand customization of all kinds of plastic welding machine and equipment. Bestcome designs and manufactures series of plastic welding equipment has been widely used in automotive, electronics, electrical appliances, medical equipment, non-woven fabrics, toys and other industries, customers all over the country. Some products are exported to Europe, America, Middle East and southeast Asian countries.

"Create value for customers, providing the high quality service" is always "Bestcome" company has always been the pursuit of, "Bestcome" in order to better serve the users from all over the world, is currently building a global sales and service network, customers no matter in any country, all can enjoy "Bestcome" timely and comprehensive unified quality services."Bestcome" adhere to the "people-oriented, leading quality, customer first, the pursuit of excellence" business philosophy, "Bestcome" with advanced technology, exquisite craft, first-class service to win customers consistent praise. "Bestcome" constantly pushed into a new, open up new areas for the future of plastic welding industry.

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